.svg)
Ommpo Care Terms of Service
Effective Date: July 2, 2024
Welcome to Ommpo Care! These Terms of Service ("Terms") govern your access to and use of our website, services, and products. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Introduction
Ommpo Care provides subscription-based home management services for seniors, families, and caregivers. Our services are designed to assist with non-clinical home maintenance, cleaning, and support tasks. These Terms apply to all users of our platform, including subscribers and visitors.
2. Services Provided
a. Subscription Plans
Ommpo Care offers multiple subscription plans, including the Foundation, Comfort, and Empower plans. Each plan includes specific services as detailed on our website. Additional services may be available for an extra fee.
b. Service Availability
Services are subject to availability and may vary depending on your location. Ommpo Care reserves the right to modify or discontinue services at any time.
c. Third-Party Vendors
Ommpo Care works with vetted local vendors to provide certain services. While we strive to ensure quality, Ommpo Care is not responsible for any issues arising from services provided by third-party vendors.
3. Eligibility
By using Ommpo Care, you represent and warrant that:
4. User Accounts
a. Account Creation
To access certain services, you must create an account by providing accurate and complete information.
b. Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
c. Account Termination
Ommpo Care reserves the right to suspend or terminate accounts for violations of these Terms or for any conduct that we deem inappropriate.
5. Payments and Billing
a. Subscription Fees
Subscription fees are billed on a monthly basis and must be paid in advance. Pricing details are available on our website and may change at our discretion.
b. Payment Methods
We accept major credit cards and other payment methods as specified during checkout.
c. Refund Policy
Refunds are not provided for unused portions of a subscription period unless required by law.
6. Cancellations and Modifications
a. Subscription Cancellations
You may cancel your subscription at any time by contacting our customer support team. Cancellation will take effect at the end of your current billing cycle.
b. Service Modifications
You may request modifications to your plan or scheduled services. Changes are subject to availability and may incur additional charges.
7. Limitations of Liability
Ommpo Care is not liable for:
Our total liability is limited to the amount paid by you for services in the three months preceding the event giving rise to the claim.
8. Dispute Resolution
a. Informal Resolution
We encourage you to contact us directly to resolve any disputes. Most concerns can be resolved quickly and effectively through our customer support team.
b. Arbitration
Any disputes that cannot be resolved informally shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association.
c. Governing Law
These Terms are governed by the laws of the state of New York.
9. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Changes to These Terms
Ommpo Care reserves the right to update these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the revised Terms.
11. Contact Information
If you have any questions or concerns about these Terms, please contact us:
Thank you for choosing Ommpo Care. We look forward to supporting you and your family!