Privacy

Ommpo Care Privacy Policy

Effective Date:   July 2, 2024

Ommpo Care respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or interact with our website. By accessing or using Ommpo Care’s services, you agree to this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services, ensure the security of your data, and communicate effectively. The types of information we collect include:

a. Information You Provide

• Account Information: Name, email address, phone number, physical address, and payment details.
• Service Preferences: Information about your home, requested services, and subscription plans.
• Communication Data: Messages, inquiries, and feedback you share with us.

b. Information We Collect Automatically

When you use our website or services, we automatically collect:

• Device Information: IP address, browser type, and operating system.
• Usage Data: Pages visited, time spent on the site, and other browsing activity.
• Cookies and Tracking Data: Information collected through cookies and similar technologies to improve your user experience.

c. Information from Third Parties

We may receive additional information from:

• Vendors and Service Providers: Updates on service delivery or scheduling.
• Payment Processors: Transaction details related to your subscription.

2. How We Use Your Information

Ommpo Care uses your information to:

a. Provide Services

• Process and manage your subscription and service requests.
• Schedule and coordinate home management services.

b. Improve User Experience

• Enhance our website’s functionality and usability.
• Personalize your experience based on preferences and usage.

c. Communicate with You

• Send updates about your account, services, and appointments.
• Provide customer support and respond to inquiries.

d. Ensure Security

• Detect and prevent fraudulent activity.
• Protect the integrity of our systems and services.

e. Marketing and Promotions

• Inform you about new services, special offers, or updates (with your consent).

3. How We Share Your Information

Ommpo Care does not sell your personal information. However, we may share your data with:

a. Service Providers

Trusted third-party vendors who perform services on our behalf, such as home repair professionals, housekeeping staff, and payment processors.

b. Legal Obligations

We may disclose information if required by law or to protect the rights, property, or safety of Ommpo Care, our users, or others.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Your Choices and Rights

You have control over your personal information and how it is used:

a. Access and Update

• Log in to your account to review and update your personal details.

b. Opt-Out

• Unsubscribe from marketing emails by clicking the “Unsubscribe” link in our messages.
• Adjust cookie settings in your browser to limit tracking.

c. Delete Your Data

• Request the deletion of your personal information by contacting us at legal@ommpo.com. Note that some data may be retained for legal or operational purposes.

5. How We Protect Your Information

We take your privacy seriously and implement the following measures to secure your data:

• Encryption: All sensitive data is encrypted during transmission.
• Access Controls: Only authorized personnel can access your information.
• Monitoring: Regular security assessments to identify and address vulnerabilities.

Despite our efforts, no system can guarantee complete security. Please use caution when sharing sensitive information.

6. Cookies and Tracking Technologies

Ommpo Care uses cookies and similar technologies to:

• Analyze website traffic and usage patterns.
• Remember your preferences for a better user experience.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Children’s Privacy

Ommpo Care’s services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Phone: 855-847-7575
• Email: support@ommpo.com
• Address: 205 Hudson St New York, NY 10013

Thank you for trusting Ommpo Care with your personal information. We are committed to protecting your privacy and providing exceptional service.

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